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Angry Email: Use These Positive Phrases

Angry Email: Use These Positive Phrases

I had the unique opportunity to read a REAL-LIFE  “angry” email that a colleague had composed in response to a difficult workplace situation.   The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below.   Positive, tactful yet still clearly conveyed the concerns. Perhaps this wrong…

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Say What You Mean

Say What You Mean “Say what you mean and mean what you say, but don’t say it mean!” I recently heard this expression and thought it succinctly summed up my philosophy. Better yet, I ran across some share-worthy suggestions supporting this thought.  Below are some concrete examples that I found in an article on how teachers can soften the harshness…

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Rude or Respectful?

Are you Rude or Respectful? In a poll of my monthly email Communique’ (eNewsletter) readers last month, I received the following responses to the question:  “What cell phone bad behavior annoys you the most?”   I’ve cut and paste the actual responses below. Read on and see if—yikes!—you recognize yourself in any of these rude cell phone scenarios…or are you more…

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Evil Twin vs. Good Twin

Evil Twin vs. Good Twin If you’ve attended any of my presentations, you’ve probably heard me refer to the “evil twin!” I half-jokingly refer to it as our dark side who would have us say things that get us in trouble…at work and at home.  Here are some of my favorite “evil twin vs. good twin” phrases.   I hope you’ll choose…

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