How to Respond When Someone Asks Your Opinion and You Have Nothing Nice to Say Have you ever been cornered by a colleague and asked a potentially incriminating question: “What do you think about the new boss?” or, “What do you think about the co-workers new hair cut?” or “What do you think about the CEO’s new (controversial) policy?” The…
In my communication keynotes and workshops, I frequently share this popular quote: Speak so that others love listening to you. Listen so that others love speaking to you. What I love sharing, even more, is HOW you go about doing that. How do you get a positive reaction from others when you speak…and when you listen? I sometimes share jokingly—truth…
I had the unique opportunity to read a REAL-LIFE “angry” email that a colleague had composed in response to a difficult workplace situation. The first list of words below was taken directly from that email. Thankfully, the email that was actually sent included the second set of words below. Positive, tactful yet still clearly conveyed the concerns. Perhaps this wrong…