On a Monday morning one of my colleagues ditched email and actually called a client. He had been wringing his hands and stressing all weekend after receiving an email from the client on Friday that led him to believe he had somehow unintentionally offended her. On the phone call, he was relieved when his client clarified that her message “I…
I learned from reading the book The Five Love Languages by Gary Chapman that my preferred love languages are “acts of service” and “quality time.” In fact, my husband—with whom I celebrated our one-year wedding anniversary in December 2015—won me over with his acts of service such as offering to take me to the airport before dawn for a 6:00am…