Tag: communication

Rephrase for Better Communication Results:  Do Say. Don’t Say.

Rephrase for Better Communication Results: Do Say. Don’t Say.

Rephrase for better communication results. Making a few small adjustments in how we phrase things can increase our chances of getting collaboration and connection. Years ago, I arrived on-site to deliver a keynote for a corporate event. Surprisingly, it was my second year in a row speaking to this group. Typically, organizations bring in a different speaker each year, so…

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Use Communication Skills to Make More Meaningful Conversations

Use Communication Skills to Make More Meaningful Conversations

“People do business with those they know, like and trust,” according to the popular expression. As such, it benefits us to know how to use communication skills to make more meaningful conversations. I recently quoted those wise words when I was interviewed by Reader’s Digest Magazine for a communication article: How to Talk to Pretty Much Anyone. I also shared…

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How to Disagree Without Destroying the Relationship

How to Disagree Without Destroying the Relationship

Sadly, it seems that the ability to disagree without destroying the relationship is a lost art.  People seem to have forgotten how to constructively express their differences of opinion without digressing into a name-calling free-for-all. Interactions on social media are an exasperating example of our society’s loss of civility—especially during these unprecedented times. Certainly, there are times when the other…

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Make Bad Attitudes Better With These Good Words–and Without Getting Ugly

Make Bad Attitudes Better With These Good Words–and Without Getting Ugly

  “You have a bad attitude!” Even though we know people who could benefit from that negative feedback, that ugly wording is not the best way to share it. There are two reasons that saying “you have a bad attitude” is not the best way to get results: Those harsh words are likely to get a defensive response. It provides…

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