Communication

What Absolutely Annoys You About Online Communication

What Absolutely Annoys You About Online Communication

I surveyed my monthly Communique’ readers earlier this year, asking them this question: “What annoys you most about the way people communicate online?”  The responses fell neatly into these three categories: Mistakes and Misspelling, Misunderstanding, Meanness. I’ve summarized the responses below almost word-for-word as received.  I’ve also included duplicate responses in order to emphasize how annoying some online communication habits…

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Try This Surprising Way to Handle Criticism

Try This Surprising Way to Handle Criticism

  When we’re trying to handle criticism, it’s easy to feel defensive. We want to explain ourselves and defend our actions. However, while doing all that talking, we’re not listening. By being defensive, we can miss out on the opportunity to learn while we’re handling criticism. How to Handle Criticism: Grow From It We spend a lot of time and…

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How To Gain Cooperation When You’re Not In Charge

How To Gain Cooperation When You’re Not In Charge

  Have you found yourself in a situation that requires you to gain cooperation when you’re not officially in charge? Whether you’re communicating with a client, a boss, a colleague or even your family, figuring out how to pull rank when you have no rank to pull requires perspective, strategy and clear communication. The first step to gaining cooperation from…

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I Told You So!

“I told you so” along with “That’s a dumb idea,” “I knew you couldn’t do it” and “What were you thinking?!!” are just some of the nasty comments that may catch us off guard when they come our way.  Even worse is when those well-intentioned, but hurtful comments come from people close to us such as co-workers or family. I…

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